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Hospitality relies heavily on reputation and customer satisfaction. Many venues want to increase loyalty and revenue per guest by making their venue more desirable and experiences more enjoyable by providing secure, simple and fast wireless internet access.
Modern travellers are becoming increasingly connected to technology and demand always on connectivity. Business travellers need to be able to check their emails and take online conference calls, while leisure travellers are eager to use the internet to connect with friends and family, discover local attractions and enjoy music and videos.
Having the ability to leverage the same infrastructure to improve productivity and communication between employees and business partners further increases return on investment.
Analytics are excellent tools which also provide many useful benefits to the sector. Information such as device locations can be used to analyse how customers move through the venue and what areas they are spending most of their time.